Payment Policy

At AIDA LENA, you can always pay safely and easily. We offer multiple payment methods so you can choose what works best for you.

Available payment methods
iDEAL
Maestro
Visa
Mastercard
American Express
Bancontact
Google Pay
Apple Pay

Payment currency
Our store’s base currency is pounds sterling (£). The currency you pay in is shown at checkout. Depending on your bank and the currency used for payment, currency conversion or international transaction fees may apply. For more information, please contact your bank or payment provider.

Secure payments
All payments on our online store are processed through a secure SSL connection, ensuring that your personal information is transmitted safely. We use payment gateways that comply with international security standards, including PCI-DSS. We also carry out automated checks and secure transaction processing to protect you against fraud or misuse.

Company information

Company name: de Waal
Store name: AIDA LENA
Email address: support@aidalena.com
Phone number: +31 970 10281471
Chamber of Commerce number: 86533916
VAT number: NL004262683B08

Opening hours (CET)

Monday through Friday: 08:00 – 18:00 (CET)
Saturday & Sunday: 10:00 – 16:00 (CET)

We aim to answer all emails within 24 hours.